• Residential Installation Technician

    ALLO Communications
    Job Description
    Here’s the deal: Not all heroes wear capes, at ALLO they were green and they install fiber-optic service. We are looking for individuals we can invest in. We have a full benefits package that can be compared to the best in the business. Our customers are downright euphoric when the ALLO van pulls up. And there’s no hype involved, our technicians prove that ALLO service is more than just light-speed technology. Installation technicians juggle new challenges, new environments, and new people every single day and they do it with a smile knowing they’re setting the stage for a customer’s entire ALLO experience.

    So when you hear whispers in a crowd, when you notice stares on the street, it’s not a bird, it’s not a plane, it’s ALLO fiber and we’re truly here to save the day.   Knowledge and experience are essential, we need applicants with real construction experience, but character is just as important. We look for those who have a natural instinct for our core values: Honest, Local, Exceptional, and Hassle-Free. Each day at ALLO is a new experience, learning opportunity, and challenge. If you can see yourself fitting into this growing team, let’s talk about GIG things together.   Consider this your invitation to grow with Allo and be a part of something amazing in your community.

     

    RESPONSIBILITIES:

    • Start your day knowing it probably won’t be typical and brand new tasks not listed below are bound to come up.

    • Prepare various types of cables.

    • Install fiber-optic lines and various types of splice closures.

    • A little dust can have a big impact, you’ll field polish connectors to improve service consistency.

    • Single fiber splicing.

    • Re-adapt. Then re-adapt again. No two days are the same.

    • Competently operate a light source and power meter.

    • Identify different types of equipment such as telephone systems, fax machines, IP related equipment, set top boxes, wireless routers, network switches and ensure functionality of all equipment.

    • Maintain and inspect equipment at installation and troubleshoot effectively to quickly correct problems with service.

    • Ensure that all cables and cable accessories required for television, internet, and phone are working properly and are in good working condition.

    • Go the extra mile at every opportunity for the customer.

    • Ability to accept periodic assignments that involve travel away from immediate home office area based on client needs, business needs and project scope.

    • A gym membership isn’t required but you will be expected to lift up to 80 pounds.

    • Other duties as assigned.

     

     

     

     

    Here’s what you’ll prove at the interview:

     

    EDUCATION:

    • High school diploma or equivalent

    • Associates degree or 2-4 years’ equivalent work experience

     

    EXPERIENCE:

    • Ability to learn and grasp new concepts on the job

    • Clean MVR to drive ALLO Communications vehicles

    • Ability to work evenings and weekends Here’s what you’ll bring to our team:

    • General Knowledge of Microsoft OS

    • Ability to troubleshoot and work through problems in a logical manner

    • Understanding of email clients and how to configure them

    • Experience in wire fishing and pulling

    • No fear of heights or tight spaces

    • Ability to lift 80 lbs.

    • Knowledge and ability to work with power tools

    • Time management and organizational skills

    • Prompt attendance to work and scheduled job sites

    • Capability of being part of a team and working closely with other team members

    • Obtaining and maintaining ALLO Communications required tool supply

    • Safe handling of all products

    • Accurate paperwork (time sheets, change orders, delivery tickets)

    • On-call rotations once trained to a competent level

    • Ability to QA/QC installs performed by peers and relay information succinctly

    • Effectively communicate with subscriber and organization when working advanced troubles

    • MDU/MTU fiber optic installations

    • Understand the basics of network routing protocols

    • Select routes and fill out drop bury forms for residential/business fiber plant.

    • Dress and route fiber and Cat5E into data closets and work areas.

     

     

    People are our passion.  At ALLO, we don’t treat you like a number. You’re a human being.  

    Get ready to plug into the perks at ALLO:  

    • Free ALLO Service:  We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
    • Retirement Plan:  The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
    • Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
    • Benefits:  Our benefits include medical, vision, and dental with low employee costs.  Not to mention a generous ETO policy. Plus, if you’ve got student loan debt, we’ve got a repayment assistance program you’ll want to get in on.
    • Sponsorships:  Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
    • Tuition Assistance:  Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.

     

    ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

     

    Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at [email protected].